Open the FAQ Before You Chat
This page gives you the answers most people ask before opening an account or checking the lobby. We keep the wording close to the way our support team speaks, so the same steps appear in chat, email and the page itself. If you are in Medan or another Indonesian city, you can read the same sections on mobile or desktop, then move
straight to wallet names, access checks or support hours. Before you send a request, make sure the account name matches the wallet name and keep your OTP ready when asked.
- DANA
- OVO
- GoPay
- QRIS